Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- KMColumbus, OHCustomer since Dec 2005
“Horizon provides friendly, helpful service with someone always available to answer my questions whenever I need help.”
- JTAnonymous, Hilliard, OHCustomer since Jan 2008
“The professionals at Horizon have done well by us for over 20 years. They have done a great job of explaining their products and their recommendations. Yes, there are apps that allegedly do this but there is nothing like the human touch when it comes to choosing your insurance. ”
- GNAshville, OHCustomer since Feb 2008
“I get personalized service right away and the phone is always answered by a person and never a computer. ”
- BRColumbus, OHCustomer since Sep 2021
“Fast response, very competitive and appreciative of our business. I hope we never have a claim, but if we do we will be glad we have you to help us. You really get the concept of
“customer service”. Thank you.” - DBAnonymous, Columbus, OHCustomer since Jun 2015
“Our home, auto and umbrella rates have remained very consistent over the years. In April I had my 3 year old in the car with me picking up my other 2 children from school and we were hit by a distracted driver. Neither my son, or I were hurt but our vehicle was totaled. I called the office and we had a rental car in our driveway in less than 2 hours. An adjuster was at our house the next day to file his report and get us a check for a new car. Absolutely seamless process with Horizon and Erie Insurance.”
- SWGahanna, OHCustomer since Aug 2019
“We very much appreciate how you explain everything well to make the complex insurance world seem more approachable, and we also appreciate your quick responses. Thank you for all your help!”
- BTAnonymous, Columbus, OHCustomer since Nov 2018
“Great service, great price. Small business feel.”
- LMAnonymous, Westerville, OHCustomer since Sep 2020
“Well, I’m brand new as a customer, so I haven’t had many encounters, but Brian was courteous, professional, and prompt. He answered all my questions and gave me good advice as we set up my new policies together.”
- MBAnonymous, Upper Arlington, OHCustomer since Aug 2011
“Brian and his team at Horizon excel at responsiveness and finding the balance between premium cost and insurance needs. Horizon is a “go to” insurance agency.
Kerry Boyle”
- THColumbus, OHCustomer since Jun 2011
“Kathleen Hutton does an excellent job to answer my insurance questions in a very timely manner. I appreciate your recommendation to purchase an umbrella insurance policy.”
- KCColumbus, OHCustomer since Jul 2020
“When I got a new car and the timing was also near my policy renewal date, Mara did a great job comparing several quotes and helping me make a decision. ”
- ILAnonymous, Powell, OHCustomer since Sep 2019
“Brian’s continued uncanny professionalism is unmatched in the industry. The entire Horizon team is great to work with and get back to you right of way.”
- FPDublin, OHCustomer since Mar 2012
“Great service, found the best coverage for me, bundled my home and car insurance, great rates , available to answer all my questions. ”
- SPAnonymous, Columbus, OHCustomer since Oct 2011
“Horizon has been my insurance agency many years. They provide excellent service!”
- MTAnonymous, Columbus, OHCustomer since Feb 2021
“It was my first time getting car insurance for myself and Horizons Insurance made it so quick and painless! My agent compared policies from different companies to find me the best rate, while also being sure to apply any discounts I was eligible for. We did this whole process with a few phone calls and e-mails, and I had insurance within a couple days!”