Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- LSAnonymous, Columbus, OHCustomer since Feb 2013
“I really appreciate the immediacy with which Andy responds to all of my insurance needs.”
- CSAnonymous, Columbus, OHCustomer since Jun 2011
“Knowing you have an agent that is just a phone call away is a vital to peace of mind. Horizon, Brian Byrne, has always provided us with fast, exceptional service anytime we had questions/concerns or claims. I moved out of state for a brief time, but now that I’m back home, I am so thankful to be back at home with Horizon Insurance Services!”
- BWAnonymous, Columbus, OHCustomer since Apr 2019
“Andy was able to look at our existing insurance and make suggestions, to be sure we had the right coverage. We appreciate his honesty.”
- BNAnonymous, Dublin, OHCustomer since Mar 2019
“You found the exact coverage I needed for half the price I paid last year for incorrect coverage!”
- ECColumbus, OHCustomer since Sep 2018
“Very polite and helpful over the phone.”
- AWAnonymous, Holland, OHCustomer since Sep 2019
“Andy is thorough and efficient through the whole process. His communication was excellent!”
- GRBlacklick, OH
“Your people have always been helpful and responsive, and help me to get the best rates for the coverage I need. Thank you!”
- HBAnonymous, Columbus, OHCustomer since Aug 2019
“Mackinnon Insurance is by far the best Insurance Company I have ever been with. I have either talked to or have done business with other Insurance companies and many of them seem to only be interested in making a profit as opposed to actually trying to help you as a customer. This is a professional company which really try to go above and beyond to help you in any way that they can regarding your home, auto etc. policies. I highly recommend them to anyone looking for Insurance! ”
- LPColumbus, OHCustomer since Apr 2011
“Always available to take care of my needs immediately. The customer service is impeccable. ”
- WTAnonymous, Grove City, OHCustomer since Aug 2016
“The customer service in times of need is phenomenal.”
- NCAnonymous, Columbus, OHCustomer since Sep 2018
“Answer every time I call. Good follow up. ”
- TSColumbus, OHCustomer since Jul 2019
“The responses I received were quick and complete. I recommend MacKinnon Insurance. ”
- TBAnonymous, Columbus, OHCustomer since Mar 2019
“My wife and I are new customers of Andy’s and are sold on his insurance company. He came to our house (he lives a few blocks away) and took care of our insurance needs without us having to go to his office. His rates are considerably lower than our previous insurance company for the same coverage! We look forward to many years of insuring our home and cars with Andy.”
- MTColumbus, OHCustomer since Sep 2019
“Switchover of Erie car insurance from my relocation to Ohio from Pennsylvania was handled well. Thanks for the personal welcome note.”
- NPAnonymous, Dublin, OHCustomer since Aug 2017
“Great customer service, prompt reply to inquiries and overall good agency.”