Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- GMAlso the rates on homeowners and cars are great!gail m., Columbus, OH
“Its great to have someone get back to you in a timely fashion when you leave a message, but Andy is outstanding in getting back to us! And with the answers we need! Also the rates on homeowners and cars are great! Thanks Andy keep up the great work!”
- JCDefinitely recommended!Columbus, OHCustomer since Aug 2016
“Very quick response from Andy, explained policies really well, got us what we think was a really good price. Integrated contents insurance with auto insurance to save us money. Definitely recommended!”
- CH...any question I have ever had has been quickly answered...Christopher H., Columbus, OHCustomer since Jan 2015
“There isn’t much to say since as they say with insurance “better to have it and not use it,” but any question I have ever had has been quickly answered and I know that you are responsive and engaging with your clients. It’s reassuring not having to go in blind all the time to speak with a random customer service rep. ”
- AMAlways very knowledgeable and responsive.Columbus, OHCustomer since Aug 2011
“Always very knowledgeable and responsive. Best service experience I have ever had with an insurance agent. Highly recommend. ”
- BSIf feels good having a friend in the insurance business.Bradley S., Columbus, OHCustomer since Feb 2017
“The thought of researching insurance is full of reluctant feelings of legal ease and high pressure sales; Andy does not interact with his clients that way. When you are in the market, or just thinking about a change, Andy is your front-porch friend informing you of all the possibilities you have for a better horizon in insurance coverage. If feels good having a friend in the insurance business.
Brad Smith”
- KC...responsive...Kevin C., Hilliard, OHCustomer since Dec 2012
“Being responsive by having direct access to “you” shall I have a question or a claim. ”
- LRThank You for your guidance regarding our insurance needs.Upper Arlington, OHCustomer since Apr 2014
- RHGreat service, very responsive, knowledgeable agent...Randi H., Hilliard, OHCustomer since Mar 2017
“Great service, very responsive, knowledgeable agent – easy to get a hold of and quick at answering my questions”
Truly the best of both worlds in price and service.Anonymous, Columbus, OH“Awesome service whenever I have an issue. The price beat my prior insurer by 50%. Truly the best of both worlds in price and service.”
- LW...saved us $1,200 a year.Anonymous, Ohio
“It had been years since we had heard from our old insurance agent and frankly we didn’t even know their name. We let MacKinnon Insurance take a look at our coverage and we were so shocked! We had way too much coverage in some areas and were significantly at risk in other areas. In the end, MacKinnon Insurance provided us with a stronger insurance plan that actually saved us $1,200 a year.”
- RBRon B., Columbus, Ohio
“Mara has been very helpful. She takes the time to answer our questions thoroughly and make sure that we are getting the best price. As the insurance market evolves, I expect that she will do the same in the future.”
- AGAnonymous, Galloway, OHCustomer since Feb 2023
“Staff is friendly and responsive to my insurance questions. Highly recommend Horizon services to others”
- GMgail m., Columbus, Ohio
“Its great to have someone get back to you in a timely fashion when you leave a message, but Andy is outstanding in getting back to us! And with the answers we need! Also the rates on homeowners and cars are great! Thanks Andy keep up the great work!”
- Ed K., Columbus, Ohio
“Any time we’ve needed questions answered about (or changes made to) our policy, Andy has been exceptionally prompt in responding to our needs. When we were in the process of purchasing our home, he did all the legwork to find us the best combination of auto and home policies that met both our needs and our budget. We cannot recommend Andy MacKinnon highly enough!”
- JMJames M., Columbus, Ohio
